Privacy Policy

LAST UPDATED: August 1, 2026

At Argyle & Valentine, we are committed to protecting your privacy and handling your personal information with care and transparency. When you visit our website or make a purchase, we may collect certain information to provide our products and services, improve your shopping experience, process your orders, and communicate with you about your purchases or other relevant updates.

This Privacy Policy explains what information we collect, how and why we use it, when it may be shared with trusted service providers, and the choices you have regarding your personal information. We do not sell your personal information to third parties and are committed to safeguarding the information you choose to share with us.

Our Website & Store Platforms

Argyle & Valentine uses two platforms to provide our online experience.

  • Squarespace powers the main informational portions of our website, including our pages, content, website hosting, and analytics.

  • Shopify powers our online store, including product browsing, shopping carts, customer accounts, checkout, order processing, and ecommerce services.

Because these platforms provide different services, each collects and processes certain information necessary to securely operate its portion of our website. Throughout this Privacy Policy, we explain how your information is collected, used, and shared by Argyle & Valentine and the trusted service providers that help us operate our website and online store.

Information We Collect

Information You Provide

Depending on how you interact with our website or online store, we may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Purchase and order information

  • Invoice details

  • Payment history for invoices

  • Customer account information

  • Communications you send to us

We collect this information to process orders, fulfill purchases, provide invoices, respond to inquiries, manage customer accounts, and provide customer support.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information to help us operate, secure, and improve our website.

This information may include:

  • Browser, network, and device information

  • IP address

  • The website visited before arriving at ours

  • Pages viewed

  • Internal links clicked

  • Searches performed

  • Scrolling activity

  • Timestamps

  • General website activity

This information helps us understand website traffic, improve performance, troubleshoot issues, and create a better experience for our visitors.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Send invoices and process payments

  • Communicate about orders and account activity

  • Respond to customer inquiries

  • Provide customer support

  • Improve our website and online store

  • Analyze website traffic and visitor behavior

  • Maintain website security and prevent fraud

  • Comply with legal obligations

We only use your information for purposes related to operating and improving our business and serving our customers.

Cookies

Our website uses cookies and similar technologies to provide a secure, reliable, and personalized browsing experience.

Necessary Cookies

Essential cookies are always enabled because they are required for the website to function properly and securely.

Analytics & Performance Cookies

With your consent through our cookie banner, we use analytics and performance cookies to understand how visitors use our website. These cookies help us measure traffic, identify opportunities for improvement, and enhance your browsing experience.

You can manage your cookie preferences through your browser settings or our cookie banner where available.

Shopping, Orders & Payments

Our online store is powered by Shopify.

When you browse products, add items to your cart, create a customer account, request an invoice, or complete a purchase, Shopify processes information necessary to provide a secure and reliable shopping experience.

Depending on your interaction with our store, this information may include:

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Order history

  • Shopping cart activity

  • Account preferences

  • Payment information

  • Transaction details

We use this information to:

  • Process and fulfill orders

  • Arrange shipping

  • Process returns or exchanges

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Improve your shopping experience

Payments are securely processed through Shopify and trusted payment processors such as Stripe. Argyle & Valentine does not store your complete payment card information.

During checkout, Google Places API may also be used to suggest billing and shipping addresses as you type to make checkout faster and more accurate.

Website Hosting & Analytics

The informational portions of our website are hosted on Squarespace.

Squarespace helps us provide website hosting, security, and analytics services. As part of operating our website, Squarespace may collect technical information such as:

  • Browser, network, and device information

  • IP address

  • Pages viewed before and during your visit

  • General website activity

This information helps us understand how visitors use our website, improve website performance, and maintain a secure browsing experience.

Fonts

To ensure a consistent visual experience across devices, our website uses Google Fonts and Adobe Fonts.

When fonts are loaded, these providers may receive limited technical information, including:

  • Browser, network, and device information

  • The page being viewed

  • IP address

Order & Account Communications

If you create an account or place an order, we may send you important service-related communications, including:

  • Order confirmations

  • Shipping notifications

  • Account creation confirmations

  • Password reset emails

  • Invoice notifications

  • Other important account updates

These communications are necessary to provide our services and cannot be unsubscribed from.

If you choose to subscribe to marketing emails, you may unsubscribe at any time using the link included in those emails.

Third-Party Service Providers

We work with trusted third-party providers to operate our business and deliver our services. These providers process personal information only as necessary to perform services on our behalf.

Our primary service providers include:

  • Squarespace (website hosting, content management, and analytics)

  • Shopify (online store and ecommerce platform)

  • Stripe (payment processing)

  • Google Places API (address autocomplete)

  • Google Fonts

  • Adobe Fonts

  • Shipping carriers that deliver your orders

Because Shopify powers our online store, information related to shopping, checkout, customer accounts, and purchases is also processed according to Shopify's privacy practices.

Likewise, Squarespace processes technical information necessary to host and operate the informational portions of our website.

We encourage you to review the privacy policies of these providers to learn more about how they handle personal information.

Your Privacy Choices

You have choices regarding your personal information.

You may:

  • Update your account information where available.

  • Contact us to request access to or correction of your personal information, subject to applicable law.

  • Unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications.

  • Adjust your browser settings to manage cookies or withdraw consent for analytics cookies where applicable.

Please note that transactional communications related to your orders or account cannot be unsubscribed from because they are necessary to provide our services.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

While we work to safeguard your information, no method of transmitting data over the internet or storing electronic information can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security.

Children's Privacy

Our website and online store are not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us.

Argyle & Valentine

4650 Encino Avenue

Encino, CA 91316

Email: info@argyleandvalentine.com

Phone: +1 (323) 365-8383